Welcome to Aesthetiqué Medical. We are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, disclose and safeguard you personal data when you visit our website www.aesthetiquemedical.com.au and when you engage with our clinic’s services.
We may collect the following types of personal information, which may be stored on our computer medical records system and/or in handwritten medical records:
- Personal identification information: This may include your name, contact information, date of birth, and other identifying details.
- Health and medical information: When you schedule an appointment or receive services from us, we may collect health and medial information to provide you with appropriate care.
- Contact information: We may collect your email address, phone number, and mailing address to communicate with you and send you relevant information.
- Website usage information: We may collect data on how you use our website, such as your IP address, browser type, pages visited, and the duration of your visit. This information is used to improve our website and services.
We use your personal information for the following purposes:
- Providing services: We use your health and medical information to provide you with aesthetic treatments and services.
- Appointment scheduling: We collect and use your contact information to schedule and confirm appointments.
- Communication: We may use your contact information to send appointment reminders, newsletters, and other relevant communications.
- Website improvement: We use website usage information to enhance the user experience and improve our website’s functionality.
- Legal and regulatory compliance: We may process your information to comply with legal obligations and regulations.
Disclosure of your information: We may disclose your personal information in the following situations, however we treat your personal information as strictly private and confidential as much as possible.
- Service providers: We may share your information with trusted service providers who assist us in delivering our services and maintaining our website.
- Legal obligations: We may disclose your information to comply with legal requirements, such as responding to a government request.
- Safety and security: We may share your information to protect the safety and security of our patients, staff and visitors.
We collect information in various ways, such as over the phone, in writing, in person, or over the internet if you interact with us online. This information may be collected by medical and non medical staff.
Wherever possible we will only collect information from you personally. However, we may also need to collect information from other sources such as treating doctors or other health care providers.
You have certain rights regarding your personal information, including the right to access, correct, or delete your data. You may also opt our of receiving marketing communications from us.
We employ security measures to protect your personal information from unauthorised access and misuse.
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly.
If you have any questions about this privacy policy or our data practices, please contact us at [email protected].
